Platforms we work with
We work with a limited number of hosting and service providers so that we are able to deliver our sites onto best of breed platforms.
Third party services
We work closely with SaaS providers to augment the capabilities of Drupal.
Design systems
Design systems open the way for consistency and quality. We stand on the shoulders of giants and are big fans of reusing code and not reinventing the wheel.
Morpht has built a starter site, Convivial for GovCMS, which implements the Australian Government Design System (AGDS). Please note that the AGDS recently was rebirthed as GOLD.
Morpht has built a starter site, Convivial for NSW, which implements the NSW Digital Design System.
Morpht has settled on daisyUI as a starting point for many of its builds, including Convivial CMS.
Frequently asked questions
Drupal is a free, open-source content management system (CMS) used to build websites, intranets, and digital platforms. Unlike proprietary DXPs, Drupal's code is developed and maintained by a global community of tens of thousands of contributors, with no licence fees. It is best known for its flexibility, strong security track record, accessibility, and ability to model complex content structures, which is why it's the default CMS for government, higher education, healthcare, and large enterprises rather than small brochure sites.
GovCMS is a Drupal-based, whole-of-government content management platform, managed by the Australian Government Department of Finance and used by more than 370 websites across 115+ federal, state and local government agencies. It comes in two flavours: GovCMS SaaS, a shared, fully managed multi-tenant platform for standard content sites, and GovCMS PaaS, a dedicated Platform-as-a-Service environment for agencies that need custom code, complex integrations, or heavier business logic. GovCMS exists to reduce duplicated spend across government, provide pre-approved security and hosting compliance, and let agencies focus on content rather than infrastructure.
The Drupal Services Panel is the Department of Finance's panel of pre-approved suppliers agencies that can engage to build and support GovCMS sites, without running a separate procurement process each time. Morpht is one of the inaugural members of the panel and has been a GovCMS supplier since the platform's early years. As of 2026, Finance is consulting on a renewed, broader panel arrangement covering GovCMS Drupal, Digital Experience Platform (DXP) services and content personalisation, reflecting how much the scope of "GovCMS work" has expanded beyond basic site builds.
The GovCMS DXP Panel is a newer, narrower panel specifically for personalisation, recommendation and AI-related services layered on top of GovCMS; capabilities standard GovCMS SaaS doesn't provide out of the box. Morpht was announced as one of the first two suppliers admitted to this panel. This matters for buyers because it means Morpht's personalisation and AI capability for government has been independently vetted by Finance, not just self-described in a pitch deck, a level of scrutiny most competitors marketing "AI for GovCMS" haven't been through.
Total Drupal site counts have dipped somewhat since 2024 as older, marketing-site-only Drupal installs churn to simpler builders like Squarespace or Wix, which are platforms that were never real competitors for Drupal's core market. What hasn't declined is Drupal's share of the segment that actually matters for an enterprise or government buyer: regulated, security-conscious, content-heavy organisations. Government administration, higher education and non-profits remain Drupal's strongest verticals, GovCMS usage keeps growing, and Drupal 11/CMS releases (including Drupal CMS, Drupal Canvas and AI-native tooling) show active, well-funded core development. The right lens isn't "is the raw domain count up or down," it's "is the platform still winning where my organisation's requirements actually sit", and on security, accessibility and content complexity, it is.
These platforms are optimised for speed of setup and low cost for simple sites, small business, personal, or marketing sites with modest content and integration needs. Drupal is built for the opposite problem: large volumes of structured content, complex permissions and workflows, deep integrations (CRM, identity providers, payment platforms, data visualisation), and compliance requirements like WCAG AA accessibility and government security standards. If your comparison set includes Squarespace/Wix, you're very likely not the buyer GovCMS or enterprise Drupal is built for, and a reputable Drupal agency should tell you that plainly rather than sell you an oversized platform.
Proprietary DXPs typically bundle personalisation, marketing automation and analytics into one licensed product, with the vendor doing more of the integration work for you, at a real recurring licence cost that scales with traffic or contacts, and with your organisation locked into that vendor's roadmap. Drupal (particularly via an accelerator like Convivial) delivers comparable personalisation, content modelling and integration capability without licence fees, using an open architecture you can extend, audit, or move off if needed. The trade-off: Drupal's DXP capability is assembled from open-source components and implementation expertise rather than bought as a single polished product, so the quality of the outcome depends heavily on the agency building it, which is precisely why platform choice and implementation partner choice should be evaluated together, not separately.
Yes, and this is one of the fastest-moving areas in the Drupal ecosystem. Drupal CMS ships with AI-assisted workflows for tasks like image alt-text generation, content summarisation, and translation, and the community has been building agentic tooling. For example; AI agents that let a site builder create or modify Views using natural-language prompts instead of the admin UI. Morpht has also built its own AI content tooling (Augmentor AI) to help authors uplift and maintain content quality inside Drupal. The practical question for a CMO isn't "does Drupal have AI" (it does), it's "does our agency partner have production experience governing AI in a regulated environment"? Since most public-sector buyers need AI features that come with clear guardrails around accuracy, bias and data handling, not just novelty features.
Yes. Drupal supports content personalisation ranging from simple rule-based targeting (audience, referrer, location) through to recommendation-engine-driven content (Morpht has integrated Recombee for this) and full profiler-based approaches. For government and privacy-sensitive sectors, the key design decision is doing this without invasive tracking; using first-party signals, on-platform behaviour and consent-respecting profiling rather than third-party ad-tech cookies. Morpht's approach (delivered through Convivial CXP and a published personalisation maturity model) is built specifically around this privacy-centric model, and Morpht's admission to the GovCMS DXP Panel reflects that this approach has passed government scrutiny, not just marketing claims.
Drupal has always supported "no-code" site building for structured content and layout , content types, fields, views and page layouts can be configured by a site builder without writing PHP, which is different from (and older than) the current wave of drag-and-drop no-code website builders. What's newer is a genuine low-code/no-code authoring layer for page building itself: Drupal Canvas (formerly Experience Builder) brings visual, component-based page assembly to Drupal, closing much of the gap with tools like Webflow or Wix for content editors while keeping the governance, accessibility and content-modelling rigour Drupal is known for. Morpht's Convivial for Gov accelerator is built around Drupal Canvas and a library of pre-built, accessible components specifically to give editors this no-code page-building experience without sacrificing compliance.
A Drupal distribution is a pre-packaged starter codebase: content types, components, configuration, and features already built and tested, that a project starts from instead of a blank Drupal install. It shortens the path from kick-off to a working, on-brand site, since the common building blocks (navigation, forms, accessible components, personalisation hooks) are already solved rather than rebuilt from scratch each time.
Convivial is Morpht's family of Drupal accelerator products, starter sites and toolkits that give a project a running head start rather than beginning from a bare Drupal install. Variants include Convivial for GovCMS (built for the GovCMS platform and Australian Government Design System), Convivial for NSW (built around the NSW Digital Design System), and Convivial CXP (a personalisation- and integration-focused accelerator, Winner of the Open Source category at the 2025 Splash Awards). The point of Convivial is to compress the "reinvent common components and patterns" phase of a build so the budget goes into the things genuinely unique to your organisation.
Convivial is Morpht's Drupal distribution: a library of reusable, editor-friendly components- heroes, cards, accordions, callouts, forms, navigation patterns, and more, built once to a high accessibility and design standard, then configured (not rebuilt) for each new site. A reusable component means the same tested, accessible building block can be dropped into a new page, a new site, or a new design system implementation without re-engineering it from the ground up.
Because each component has already been used, tested, and refined across multiple live sites, known issues (accessibility gaps, edge-case bugs, inconsistent behaviour) have typically already surfaced and been fixed before your project starts, which lowers the risk profile compared with components being built and tested for the first time on your project's timeline and budget.
Morpht has a consistent track record at the DrupalSouth Splash Awards, the peer-judged awards for the Drupal ecosystem across Australia and New Zealand: Best in Show and Winner, Government – Federal Winner for National Office of Child Safety (NOCS) (2024); Winner, Open Source and DXP and Marketing Campaign for Convivial CXP, with runner-up in Government for the Modern Slavery in Australia site (2025); and a Design/UX award for the Medical Device Single Audit Program (MDSAP) platform, plus runner-up recognition across Corporate DXP, Government for the Great Barrier Reef Marine Park Authority's Reef Knowledge System and Community categories for the Great Barrier Reef Marine Park Authority's Reef Guardian School (2026); Winner, Not-for-profit for Redfern Legal Centre (2023). Morpht was also one of the first two suppliers admitted to the GovCMS DXP Panel. These are independently judged industry recognitions, not self-assessed claims.
GovCMS SaaS is a shared, multi-tenant, fully managed environment, lower cost, faster to launch, but with less scope for custom code, integrations or unusual functionality since everyone shares the same underlying platform. GovCMS PaaS gives your agency a dedicated Drupal environment on approved infrastructure, allowing custom modules, deeper integrations (CRM, payment platforms, data visualisation tools) and more complex business logic, at higher cost and with more ongoing platform responsibility. The right choice depends on how much custom functionality and integration your site genuinely needs versus how much of that need can be met within SaaS's constraints, a proper discovery process should answer this before a platform decision is locked in.
Drupal core and the Drupal Accessibility Initiative treat accessibility as a first-class concern, and design systems commonly paired with Drupal in government work, like the Australian Government Design System and Bootstrap 5, are built accessibility-first. However, no CMS is "accessible out of the box" in an absolute sense: accessibility outcomes depend on how components are built, how content is authored, and whether editors are trained to avoid undermining accessible components with poor formatting choices. A credible accessibility approach treats it as a shared responsibility across stakeholders, designers, developers and editors, which is why accessibility training for content teams matters as much as accessible component libraries.
This varies enormously with scope, so treat any agency quoting a fixed timeline before discovery with some scepticism. As a rough shape: a standard GovCMS SaaS content site with a starter kit like Convivial can launch in a small number of months; a PaaS build with custom integrations, migrations and a discovery/content-strategy phase typically runs longer. Cost is driven far more by integration complexity, content migration volume, and the number of custom components than by the CMS licence itself (which, being open source, is free). A proper discovery phase is the mechanism for turning "it depends" into an actual number.
Yes. This is one of Drupal's core strengths relative to simpler CMS platforms. Common integrations in the Australian government and enterprise space include Salesforce and other CRMs, single sign-on/identity providers, payment platforms (including the NSW Customer Payment Platform), analytics and tag management, recommendation engines, and data/BI visualisation tools. Drupal's API-first architecture (JSON:API, GraphQL support) means most modern systems can be integrated without heavy custom code, though genuinely bespoke or legacy systems may still require custom module development.
Drupal 7 reached end-of-life in January 2025, and each subsequent Drupal major version has its own EOL clock, so an ageing Drupal 7 or early Drupal 9/GovCMS 7 site carries real security and support risk. The realistic paths are: migrate content and functionality to the current Drupal/GovCMS version (often the better opportunity to also fix information architecture and content debt rather than a like-for-like lift), or, for less complex sites, rebuild on a modern accelerator such as Convivial. Migration complexity is driven mainly by how much custom code and how many content types/sources the old site has, a site assessment is the right first step to scope this accurately rather than guessing.